Here you'll find answers about shipping, pricing, and receiving your artwork. If you still have a question, email me.

What happens when I click BUY?

You'll first choose your shipping destination, then continue to Stripe's secure checkout, where you can enter your shipping and payment information and see the final total before completing your purchase. After payment, I'll receive your order and prepare the artwork for shipping. I'll send you the tracking information once it's on the way.

How will my artwork be packed?

Each piece is protected in a clear sleeve and packed very carefully for shipping. I use additional rigid and cushioned protection as needed, with the goal of getting the artwork to you safely and undamaged.

Where do you ship?

I ship internationally wherever I can legally and practically do so. If shipping is available to your destination, the shipping charge will be shown before you complete checkout. Depending on where you live, local customs duties, taxes, or handling charges may also apply.

How does the Japan shipping adjustment work?

For delivery within Japan, a $20 adjustment reduces the standard $35 tracked shipping charge to $15. The adjustment applies only to deliveries within Japan. If it's used for an international order, I'll contact you to arrange payment of the $20 difference before shipping. If you'd rather not pay the difference, I'll cancel the order and refund your payment in full.

Can I cancel a purchase?

If you change your mind before I ship the artwork, contact me and I'll refund your payment in full.

Can I return a piece?

I generally don't accept change-of-mind returns after delivery, except where required by law. If something unusual has happened, contact me and I'll hear you out.

What if the artwork arrives damaged?

Contact me. I'll work with you on the return and issue a full refund.

What if the shipment is lost?

If tracking confirms that the shipment was lost in transit, I'll issue a full refund. If tracking confirms delivery, there is no automatic refund, but contact me if something unusual happened and I'll hear you out.

Still have a question?

Email me at ericseaholm@gmail.com. I'll be happy to reply.

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